Resources
Links, contacts, escalation paths. Keep this open in a second tab.
Phone Numbers
Customer Service Hotline (Ahdriana)
+1 (561) 794-4621
Dual purpose: real customers + internal training reference
Sales Training / Role-Play
+1 (980) 303-2854
Practice line for sales pitch role-play
Sherrod Direct
+1 (980) 403-6587
Founder — use for escalations per SOP
Email Addresses
Customer Support
info@o1dmatch.com
PIN Letter Retrieval (system webhook — NOT staffed)
letters@o1dmatch.com
Visa Partner Lead (internal trigger)
leads@innovativeglobaltalent.com
Used silently for O-1 visa-specific question routing
Investor Relations
investments@o1dmatch.com
CC all outbound
casecom@sherrodsportsvisas.com
Standard outbound policy
Platform URLs
Product homepage
https://o1dmatch.com
App / dashboards
https://app.o1dmatch.com
Investor deck
https://invest.o1dmatch.com
Talent signup
o1dmatch.com/onboarding/talent
Employer signup
o1dmatch.com/onboarding/employer
Promo Codes
BONUS100
3 months free — NOT on $500 Active Match
Cold outreach / general callers
TotallyFree100
Free access
Aventus / IGTA / Innovative Automations leads only
Any other code
Route to customer service to verify — do not promise
Don't acknowledge unknown codes
Pricing — Current Catalog
Talent — Profile Only
Free
Profile + AI score + browse jobs
Talent — Starter
$250/mo
Receive letters, indicate interest, appear in search
Talent — Active Match
$500/mo
Dedicated matching specialist, priority visibility
Employer — Free
$0
2 jobs / 5 letters per month
Employer — Starter
$25/mo + $100 setup
5 jobs / 15 letters
Employer — Growth
$49/mo + $100 setup
15 jobs / 40 letters
Employer — Business
$99/mo + $100 setup
50 jobs / 100 letters
Employer — Enterprise
$199/mo
Unlimited
Live Tools
AI Visa Evaluation (free)
aivisaevaluation.online
Petition Generator ($50)
xtraordinarypetitions.com
Exhibit Maker ($25)
xtraordinaryexhibits.com
VisaClear Social Scan ($20)
visaclear.io
USCIS Scoring ($15)
xtraordinaryscoring.com
Escalation Rules
Platform / billing / login / letter submission
Hotline +1 (561) 794-4621
Premium processing / USCIS fee questions
Hotline (NOT partner referral)
O-1 eligibility / filing strategy / RFE
Silently trigger leads@ partner referral
Agency pricing / technical recruitment tier
Hotline (sales-led)
Demo Accounts
Talent demo
cebexe9906@akixpres.com
Password on request — use for internal testing only
Employer demo
bixah50662@faxzu.com
Password on request — use for internal testing only